ALL  WORDING IN BOLD BLACK IS THE LINK TO THE WEB SITE Governing Bodies/Institutes/Associations Banking Ombudsman resolve individual complaints  against banks in the UK. The service is free to complainants. British Bankers Association the association for  banks operating in the UK Chartered Institute of Bankers Bank Relationship  Consultancy specialising in international treasury management,  banking and securities Resources Find banking and savings Moneyweb UK Personal Finance site UK Investment UK stocks and  shares, investing, company analysis and business news Banks AAA Investment Guide guide to financial  planning Abbey National On-Line  individual Quotations on Mortgages and Personal Loans Alliance & Leicester  Banking services Bank Relationship  Consultancy independent consultancy in the UK specialising in  international treasury management, banking and securities Bank of England Threadneedle  Street. London Banking Liaison Group UK  consultants offering advice on business banking matters Bank of Ireland Personal and  Business banking Bank of Scotland Bank of Wales providing corporate and personal  banking services to Wales, the United Kingdom and Jersey Banking Liaison Group  Whatever problem you have with your business banking arrangements, they aim to  offer practical help. Barclays Bank Personal, Business, Online,  Investment Banking and Asset management Birmingham Midshires one of  the UK's leading regional home loan and savings providers Bristol & West Cahoot New online bank from the Abbey  National. Capital Bank Charterhouse a UK-based  equity investment and advisory group Citibank Clydesdale Bank Cooperative Bank Personal  and business banking from the only UK bank with an ethical policy Coin Co  International Coutts in the UK since 1692 Egg offers loans, mortgages, online savings, an  Internet credit card, and shopping links. First Direct on-line and telephone banking services  from this division of HSBC First e Internet-only bank offering savings account  at competitive rate of interest First Trust wide range of banking services Flemings is an international asset management and  investment banking group Halifax OnLine Hamilton Direct Bank HSBC Headquartered in  London, HSBC Holdings plc is one of the largest banking and financial services  organisations in the world. Intelligent Finance Online banking from the  Halifax - delayed Lloyds TSB Internet, Personal and Business  Banking. Lombard specialise in  deposit banking for private and business customers around the world. MIB Partners have considerable experience in MIS  (Management Information Systems), both in banking and commerce. National Westminster Bank personal, small business  & corporate corporate banking services Nationwide Competitve mortgage products, Online  Banking via the internet, mortgagequotes NatWest Northern. Open Plan internet bank from the  Woolwich Retail Banking Research a  market research and consultancy company Schroders international investment banking and  asset management group Smile part of the Co-operative Bank p.l.c Standard Chartered London-based Standard  Chartered now has around 600 offices employing 25,000 people in more than 40  countries. Standard Life Bank was launched  on 5 January 1998 and has attracted over £3.5 billion in deposits since  launch. Sunbank Sun Bank is the UK  banking arm of the Sun Life of Canada Group of Companies Unisys Internet Banking Woolwich specialising in investment, insurance and  lending services Yorkshire Bank